Shuttle Service

Terms and Conditions

What to Bring
  • Sun hat & sunscreen
  • Comfortable flat shoes (no high heels)
  • A warm jacket
  • Camera
  • Your Smile
Booking Conditions
  • All tours are subject to minimum numbers and weather conditions and may be cancelled at the discretion of H2O Tours & Adventures.
  • We reserve the right to alter vessel on the day.
  • We reserve the right to alter the destination on the day pending weather for your safety and comfort.
  • All children under the age of 12 years MUST wear a Life Jacket while on board the vessel.
  • All vessels are strictly NO Smoking onboard.
  • No pets/animals allowed on the vessels due to tours visiting National Parks.
Permits & Ecology
  • H2O Tours & Adventures are committed to sustainable practices of eco tourism through education and preservation.
  • All prices include all applicable fees for National/State Parks.
  • For more information about East Gippsland State Parks visit www.parks.vic.gov.au
Cancellation Policy
  • If you cancel within 24 hours of your cruise departure OR do not show there is a 100% fee – no refund will be given.
  • In the event H2O Tours & Adventures have to cancel a cruise due to weather conditions you will be offered a full refund or an alternate day.